Technical features

  • Web hosted Software as a Service (SaaS)
  • Access via a web browser on desktops, tablets and mobile devices
  • Secure, federated, standards-based architecture and electronic health record (EHR), compliant with EN ISO 13606
  • Interoperable with a wide range of hospital and GP systems
  • Hosted on the NHS spine, via N3 network
  • User authentication and role-based access policies


  • no up-front cost for the NICE-recommended CoaguChek patient self-monitoring device (supplied by Roche);
  • multi-channel flexibility for patients to upload their results online or send them to their clinician via SMS or IVR (Interactive Voice Response).

Chronic condition management system

  • Comprehensive electronic health record (EHR) server
  • All information consolidated into a whole-person record to assist chronic disease management
  • Secure, confidential communication between healthcare professionals in different settings
  • Tools to support data entry e.g. viewing of disease progress and trends
  • Admin functions including appointments, clinic management, patient letters and patient summaries
  • Demographics service for patients and staff users
  • Rigorous medico-legal provenance and information guidance on clinical data
  • Viewable audit log, to support security policy management

Atrial fibrillation advisory and management system

  • Clinical decision support for rate and rhythm control, including medication choices for patients with atrial fibrillation (AF)
  • Tools to aid the recognition of high-risk patients with atrial fibrillation (AF)
  • Management of other risk factors and co-morbidities associated with atrial fibrillation (AF), such as hypertension or coronary artery disease
  • Secure, confidential communication between healthcare professionals in different settings
  • Self care – self testing of blood pressure and measurement of pulse or heart rate

Anticoagulation advisory and management system

  • Anticoagulation plan management
  • Advice on dosing and monitoring intervals, using trial validated algorithms
  • Tools to improve the time spent in therapeutic range and thus reduce the likelihood of stroke
  • Automatic calculation of stroke risk score
  • Alerts for adverse events
  • Advisory and monitoring system for new oral anticoagulant drugs e.g. dabigatran, rivaroxaban and apixaban

Clinical governance

  • Our clinical governance includes advice and support for clinicians in complying with clinical guidelines
  • Analytics with access to 20 years of historic data for benchmarking
  • Access to our clinical standard operating procedures
  • Support and oversight of the QA assessments of near-patient testing devices on all sites
  • Real-time service quality clinical outcome measures across the multiple sites

Accredited learning

  • Blended learning, combining experiential components with online modules
  • Accredited learning with re-accreditation after 2 years